Frequently Asked Questions (FAQs)
Why choose the Better Life Centre?
Here at the Better Life Centre, we follow a multi-disciplinary approach to your health and well-being. We offer you and your family access to highly-trained and qualified professionals in one convenient location.
Our clinicians have experience in allied health, including senior clinicians with masters and doctoral level qualifications. Feel free to browse their professional profiles.
We are committed to providing you with effective, evidence-based services that focus on understanding your needs. Our aim is to develop and implement a range of targeted treatments and strategies to help you achieve your goals and support you throughout your life. You can read more about our services here.
Do I need a GP referral?
If you are concerned about out-of-pocket expenses, you can discuss your needs with your General Practitioner (GP), Pediatrician, or Psychiatrist. Should your medical provider consider you eligible for a Medicare referral, you may have access to Medicare rebates that are subsidised by the Australian Government. Private Health rebates (HICAPS) can also be claimed on-site at our clinic. Please check with your Private Health Fund for your eligibility and cover.
For more information, see our fees & payment information.
How soon can I have an appointment?
In urgent cases, your GP or medical professional can contact our office and we will ensure you can be seen on the same day, or within 24 to 48 hours. In the event of an emergency always call Triple Zero (000).
For more information, see our fees and payment information.
Do you offer phone or Telehealth consultations?
Yes! If you cannot attend our clinic (e.g., if you live in a remote location), please speak with our friendly reception staff about the possibility of a phone or Telehealth consultation.
Payment will be taken over the phone prior to your consultation. If applicable, you may claim the consultation with your Private Health Fund.
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